Exchange & Return

1. Overview

At CXYZMjjkk Gold LLC, your satisfaction is our priority. We understand that sometimes an item may not fit perfectly or meet your expectations. This Exchange & Return Policy applies to all purchases made through dailystore.homes. Please read this policy carefully before initiating a return or exchange.

2. Return Eligibility

To be eligible for a return, the following conditions must be met:

3. How to Initiate a Return

Please follow these steps to complete a return:

1. Contact Customer Service: Contact our customer service team at mailto:nice@dailystore.homes within 30 days of delivery. Provide the following information:

1. Your order number

2. The SKU or name of the item(s) you wish to return

3. The reason for return (e.g., wrong size, defective, changed mind)

4. Photos of the item (if returning due to defect or damage)

2. Get Response: Our team will respond within 2 business days with:

1. A Return Merchandise Authorization (RMA) number

2. The return shipping address (which may differ from our corporate address)

3. Specific return instructions

3. Pack the Item: Pack the item(s) securely in a box or padded envelope. Write the RMA number clearly on the outside of the package.

4. Ship the Package: Ship the return package using a trackable shipping method. We strongly recommend using a carrier that provides tracking and insurance, as CXYZMjjkk Gold LLC is not responsible for returns lost in transit.

4. Return Shipping Costs

Important Notes:

· If the return is due to our error (wrong item or defect), we will provide a prepaid return shipping label.

· For customer-initiated returns (fit, preference, or mistake), the customer is responsible for all return shipping costs. The original shipping fee paid at checkout is non-refundable.

· If you receive a prepaid label from us, the cost of that label will be deducted from your refund if the return reason is not our error.

5. Non-Returnable Items

The following items cannot be returned or exchanged under any circumstances:

· Final Sale Items: Products clearly marked as "Final Sale," "Clearance," "As-Is," or "Non-Returnable" at the time of purchase

· Gift Cards: Physical or digital gift cards

· Items Worn or Washed: Any item that shows signs of wear, washing, or use

· Items with Removed Tags: Any item where original tags or labels have been detached or removed

· Customized or Personalized Items: Any item that was altered or personalized for the customer

6. Refund Process

Refund Amount Calculation:

Processing Time for Different Payment Methods:

7. Exchanges

We offer exchanges for the following reasons only:

· Size Exchange: You received the correct item but need a different size

· Color Exchange: You received the correct item but prefer a different available color

· Defective Exchange: The item you received is defective and you want an identical replacement

Exchange Process:

· Standard Exchange: Follow the return process above. We recommend placing a new order for the desired item to ensure it remains in stock. Once your return is received and inspected, we will refund the original item. This is the fastest method.

· Direct Exchange (Limited): For defective items only, we may ship the replacement immediately upon receipt of your return tracking number. Contact mailto:nice@dailystore.homes to request this option.

Exchange Shipping Costs:

8. Late or Missing Refunds

If you have not received your refund after the timeframes stated above:

1. First, check your bank account or PayPal transaction history again.

2. Contact your credit card company or bank. Refunds may take additional time to post due to their processing policies.

3. If you have done all of the above and still have not received your refund, please contact us at mailto:nice@dailystore.homes with your order number and RMA number.

9. Restocking Fee

CXYZMjjkk Gold LLC does not charge a restocking fee for any returns unless otherwise specified at the time of purchase. If a restocking fee applies to a specific product category (e.g., bulky or heavy items), it will be clearly disclosed on the product page before you add the item to your cart.

10. International Returns

For customers returning items from outside the United States:

· You are responsible for all return shipping costs and any customs fees, duties, or taxes associated with the return shipment.

· Please clearly mark the package as "Returned Goods" on the customs declaration form to avoid additional import fees.

· CXYZMjjkk Gold LLC is not responsible for packages held or seized by customs during the return process.

· Refunds for international returns will be processed according to Section 6, but the refund amount will be calculated in USD. Any currency conversion losses are the responsibility of the customer.

11. Return Address

The return address will be provided with your RMA number. Please do not send returns to our corporate address (955 LACE FERN RD,Orlando,FL 32811) unless specifically instructed to do so. Returns sent to the corporate address may be delayed or lost.

12. Final Sale & Promotional Items

· Items purchased during a "Buy One Get One" (BOGO) promotion: If you return one item, the promotional discount will be recalculated. The refund amount will reflect the adjusted value.

· Items purchased with a discount code: You will be refunded the actual price paid after the discount, not the original retail price.

· Free gifts received with purchase: Any free gift included with your order must be returned along with the purchased item to receive a full refund. If the free gift is not returned, the retail value of the gift will be deducted from your refund.

13. Order Cancellations

You may cancel an order for a full refund if:

· The cancellation request is submitted within 6 hours of placing the order AND

· The order has not yet entered the processing or shipping phase

To request a cancellation, email mailto:nice@dailystore.homes immediately with "CANCEL ORDER [Your Order Number]" in the subject line. After 6 hours or once the order has been processed, cancellations are no longer guaranteed. In such cases, please follow the standard return process after receiving the item.

14. Contact Information

For any questions regarding returns, exchanges, or refunds:

· Email:nice@dailystore.homes

· Company: CXYZMjjkk Gold LLC

· Address: 955 LACE FERN RD,Orlando,FL 32811

Please include your order number and RMA number (if already issued) in all correspondence to expedite assistance.